Privacy Policy

If You Are Experiencing a Medical Emergency, Please Call 911

Last Updated: 12/05/2024

This is the web site of Svelte Medical Weight Loss Centers

Physical address: Svelte Medical Weight Loss Centers, 580 Rinehart Road Suite 120, Lake Mary, FL 32746

We can be reached by telephone at (407) 805-8989

E-Mail: drbragg@floridaveincare.com

Patient Health Information (PHI) and HIPAA Policies:

Our Legal Duties Regarding Your Protected Health Information

Svelte Medical Weight Loss Centers is required by law to maintain the privacy and security of your protected health information (PHI). We are committed to upholding these requirements by implementing robust safeguards, adhering strictly to regulations set forth under the Health Insurance Portability and Accountability Act (HIPAA) and other relevant privacy laws. We will promptly notify you if a breach occurs that may have compromised the privacy or security of your information. This statement serves as our assurance that your PHI is handled with the utmost confidentiality and care.

Our commitment to safeguarding the confidentiality, integrity, and availability of all protected health information (PHI) is unwavering, whether it is stored electronically or in paper form. To achieve this, we have implemented comprehensive safeguards, including:

Confidentiality of PHI: We employ advanced security measures to prevent unauthorized access to or disclosure of patient information.

Our use of Dr. Chrono, a leading Electronic Medical Records (EMR) software, enhances our ability to securely manage and store patient health records, ensuring that PHI remains confidential and is only accessible to authorized personnel.

Integrity of PHI: We are dedicated to maintaining the accuracy and completeness of all patient information. Regular reviews of our practices and the functionality provided by Dr. Chrono help us prevent unauthorized alterations or destruction of PHI.

Availability of PHI: Authorized individuals have access to PHI for treatment, payment, and healthcare operations purposes, facilitated by the reliable and secure features of Dr. Chrono. Our staff receives thorough training on HIPAA regulations and the specific functionalities of Dr. Chrono to ensure competent handling of patient information.

Our privacy and security practices are regularly evaluated and updated to comply with legislative changes and to incorporate technological advancements for the protection of patient information.

The Privacy Officer at Svelte Medical Weight Loss Centers is tasked with overseeing the development, implementation, and maintenance of our privacy policies and procedures. We are committed to upholding the trust our patients place in us by diligently protecting their health information and utilizing it responsibly within the scope of their care.

Our current Privacy Officer is: Tina Marinaccio, NMCA. She can be reached during office hours at 407-804-5200 or by email at tina@floridaveincare.com

Emergency Situations: In the rare event that a patient at our facility requires emergent care, PHI may be disclosed to medical personnel or authorities in cases of emergencies where the health and safety of the patient or others are at risk.

Legal Requirements and Safety Concerns: We also comply with legal requirements and may disclose PHI to prevent or lessen a serious and imminent threat to the health or safety of a person or the public.

Oversight and Monitoring: We have robust protocols for oversight, including regular audits and monitoring, to ensure that disclosures are properly justified and documented in accordance with HIPAA and other applicable laws.

Individual Rights Regarding Protected Health Information

Individuals have the right to:

1. Inspect and Copy: You have the right to inspect and obtain a copy of your PHI that we maintain, typically within 30 days of your request.
2. Amend: If you believe that the PHI we have about you is incorrect or incomplete, you may ask us to amend the information.
3. Disclosure Accounting: You have the right to request an accounting of certain disclosures we have made of your PHI.
4. Restriction Requests: You may request that we place additional restrictions on our use or disclosure of your PHI.
5. Complaints: If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. To file a complaint with us, please contact our Privacy Officer at the provided contact details. We will not retaliate against you for filing a complaint.

Engagement with Third-Party Vendors and Technology Providers

Svelte Medical Weight Loss Centers engage with third-party vendors and technology providers to support the delivery and improvement of our healthcare services. These third parties may have access to PHI solely for the purpose of performing tasks on our behalf and are obligated under contract to keep your information confidential and secure. We carefully select our partners and require compliance with all applicable privacy laws and standards, including HIPAA, to ensure the protection of your health information.

Meta Platforms: At Svelte Medical Weight Loss Centers, we utilize Meta Platforms, including Facebook and Instagram, for web analytics and targeted advertising. These tools help us understand the effectiveness of our ads and improve user experience by analyzing how visitors interact with our ads across different devices. The data collected by Meta may be linked to your social media accounts and used for advertising purposes in line with Meta’s Privacy Policy. If you wish to opt out of data tracking by Meta, you can adjust your settings directly on their platform. See: https://www.facebook.com/about/privacy/ for more information or to opt out.

Use of Google Analytics: Svelte Medical Weight Loss Centers employs Google Analytics, a service provided by Google, Inc., to collect and analyze information about how visitors use our site. This service utilizes cookies to track user interactions, providing us insights that help enhance site functionality and user experience. For detailed information on how Google processes the data collected through our site, please visit Google’s privacy policy at Google’s privacy practices / https://www.google.com/policies/privacy/partners/. To learn more about Google Analytics and privacy, visit Google Analytics Privacy Overview https://www.google.com/analytics/learn/privacy.html.

Use of Google Ads Remarketing Service:  Svelte Medical Weight Loss Centers utilizes Google Ads remarketing services to deliver targeted advertising across the internet. This service helps us reconnect with visitors by displaying relevant ads based on past site interactions. To manage or opt out of Google’s use of cookies in display advertising, visit the Google Ads Settings page. For those who wish to prevent data collection by Google Analytics across all websites, Google offers an Opt-out Browser Add-on. More details about Google’s privacy practices are available at Google Privacy Terms.

Use of Microsoft Bing Ads: Svelte Medical Weight Loss Centers utilizes Microsoft Bing Ads to enhance online advertising and track site activities. Our site incorporates the Bing UET tag, which uses cookies to monitor activities such as session duration and page interactions following ad clicks from Bing. Users can opt out of cross-device tracking and personalize their ad preferences via Microsoft by visiting Microsoft privacy options. For a deeper understanding of how Microsoft handles data privacy and tracking, please see their privacy policies.

Use of Square for Payment Processing: Svelte Medical Weight Loss Centers uses Square as our payment processor to securely handle transactions. Square may store a cookie on your browser to help detect and prevent fraud. These session cookies are temporary and typically expire within 24 hours. For more detailed information about how Square manages privacy and data security, please visit their privacy policy here / https://squareup.com/us/en/legal/general/privacy-no-account.

Use of Other Third-Party Tools: Svelte Medical Weight Loss Centers employs various third-party tools to enhance and monitor our site’s performance. These tools help us gather information about site functionality, detect errors, and obtain other technical insights that assist in improving our website and services. This enables us to provide a smoother, more efficient user experience.

Text Messages: Svelte Medical Weight Loss Centers is committed to providing convenient communication options while protecting your privacy. By opting into text messaging, you agree to the following terms:

• Text messages may be used for appointment reminders, follow-up care, and general practice updates.
• Text messaging should not be used for urgent or emergency situations. Please call us directly or dial 911 for emergencies.
• We use secure systems to protect your information; however, text messaging may not be 100% secure.
• You may opt out at any time by replying “STOP” to our messages. Standard carrier rates may apply.
• For questions about our texting policy or to update your communication preferences, please contact us at 407-804-5200 or by email at tina@floridaveincare.com

Information Received from Other Sources: At Svelte Medical Weight Loss Centers, we may receive information about you from other sources, including other websites we operate, third-party service providers, healthcare providers, and partners. This can include data from subcontractors, analytics providers, advertising networks, and search information providers. We use this information to enhance the services we provide, determine your suitability for our products, and tailor marketing efforts. This information may be combined with data we collect directly from you. We handle all received data in accordance with our privacy practices and applicable laws.

Digital Privacy Policies To Which We Adhere:

For each visitor to our Web page, our Web server automatically recognizes the IP address.

What we collect: We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, payment information (e.g., credit card number and billing address), including all pertinent information on our online order form.

The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, and may be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Web site and applicable laws or to protect against misuse or unauthorized use of our Web site.

With respect to cookies: We use cookies to record session information.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Opting Out: If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address. Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address. If you supply us with your telephone numbers on-line you will only receive contact from us with information you have requested or regarding orders you have placed on-line.

Upon request we provide site visitors with access to a description of information that we maintain about them. Visitors can request this information by e-mail us at the above address. Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information. Consumers can have this information corrected by sending us e-mail at the above address.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses, email or phone number.

See additional site usage terms here: https://sveltemd.com/terms-of-use/